In less than 100 words, why do you think an understanding of organisational culture is important to HR professionals?
Intermediate Certificate/Diploma in Human Resource Management
5CHR: Business Issues and the
Contexts of HR
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Section A: Understand the key contemporary business issues affecting the HR function within private, public and third sector organisations
Section A.1: Organisational Culture and its affect on business
Task 1. In less than 100 words, why do you think an understanding of organisational culture is important to HR professionals?
Task 2. In less than 100 words, how might understanding organisational culture help an HR professional support organisational performance?
Section A.2: Charles Handy’s Cultural Types
Task 3. Looking at your own organisation, which cultural type does it fit in to from the ones mentioned above and why? Answer in the space provided in no more than 150 words.
Task 4. Below are listed different types of functions within organisations – which of Handy’s work cultures would they fit in to and why? Answer in the space provided.
Section B: Understand the main external contextual factors impacting on organisations and the HR function
Section B.1: The value of innovation and technology to HR Professionals
Task 5. Drawing from what you have read in the article, how does technology help support innovation within an organization? Answer in the space provided in no more than 100 words.
Task 6. Referring specifically to social media, what are some of the advantages and disadvantages it can gives a HR function? List your answers in the space provided below.
Section B.2: Social and demographic change and the significance for international and multi-national employers
Task 7. What issues will organisations have to consider in terms of the different age groups within their workforce over the next ten years? Answer in the space provided in no more than 150 words.
Task 8. How will this affect HR’s approach to the following areas?
Section B.3: The effects of Globalisation on the Psychological Contract
Task 9. What are the cultural concerns that managers and HR have to
consider about the psychological contract following the advent of globalisation? Give your answer in no more than 150 words in the space provided.
Section B.5: Porter’s 5 Forces
Task 10. Looking at your own organisation and what you have read, review how it is affected by the Porter’s Five Forces. Answer in the table below.
Effect on the organisation
Bargaining Power of Customers
Bargaining Power of Suppliers
Threat of New Entrants (Competitors)
Threat of Substitute Products
Competitive rivalry within an industry
Task 11. Why is it important that HR professionals have an understanding of these forces and their effect on the organisation? Provide your answer in no more than 100 words in the space provided.
Section B.6: The Role of Government in business
Task 12. Keeping in mind the legislation mentioned above, how will organisations adjust their recruitment and selection activities to adhere to all three of these examples? Give your answers in the space provided in no more than 150 words.
Section B.7: The Impact of the EU on large organisations and the HR Function
Task 13. Consider the effect that EU and government legislation can have on an organisation as seen in this example. How can you as an HR professional make sure that you stay up to date and comply with legislative developments? Answer in the space provided below in no more than 100 words.
Section C: Understand the role of HR in managing the contemporary business issues and external contexts
Section C. 1: Strategic Human Resource Management and how it support organisational performance
Task 14. Examining the models mentioned above and looking at your own organisation, which model do you think it has most in common with and why? Answer in the space provided in no more than 100 words.
Task 15. Of the three models which do you think is the most effective at supporting organisational performance and why? Answer in the space provided below in no more than 100 words.
Section C.3: The Value of Business Ethics and Corporate Social Responsibility to an organisation’s stakeholders
Task 16. Looking at the case study of Innocent Smoothies, how did the company illustrate its business ethics through its corporate strategy? Answer in the space provided in no more than 100 words.
Task 17. What were the benefits to the organisation of having an organisational strategy that could be said to be heavily influenced by the need to adhere to CSR? Answer in the space provided in no more than 100 words.
Task 18. What are some of the threats, if any, to the success of the business in the future? Answer in the space provided in no more than 150 words.
Section C.4: CSR within your own organisation
Task 19. The example of Innocent Smoothies illustrates there is tangible value of having a clearly defined corporate strategy which is aware of the needs of its stakeholders. Looking at your own organisation, research the CSR policies it has in place. Provide a summary of them in the space provided, answering the following questions:
Section D: Understand how organisations HR strategies and practices are shaped and developed
Section D.1: The role of Horizontal and Vertical Integration
Task 20: How does alignment and a company having both horizontal and vertical integration enable it to perform effectively? Please record your answer in no more than 150 words.
Section D.2: HR’s role in Developing Strategy and its implementation
Task 21. From the examples mentioned in this article, how was HR able to ‘add value’ to these activities? Give your answer in the space provided below.
Section E: Know how to identify and respond to short-term changes in the business and external contexts
Section E.1: How data is handled in order to identify short term imperatives, long term goals and risks
Task 22. From your own knowledge, and what you have read in the previous section, how can HR provide support in order to maintain progress? Answer in the space provided in no more than 100 words.
Section E.2: The value of induction and on-boarding process in recruitment and selection
Task 23. What are some of the benefits of an induction illustrated by Brightwave in the case study above? Give your answers in no more than 150 words below in the space provided.
Section E.3: Effective data management for improvement of products and services
Task 24. What are the benefits to an organisation of taking an approach of continuous improvement, such as Corus has done in the case study mentioned above? Provide your answer in the space provided below.
Task 25. How does taking an approach of continuous improvement maintain an organisation’s competitive advantage?
Task 26. Give an example of when you have added a continuous improvement process or procedure in the HR function which you are based? Provide your answer in no more than 150 words in the space provided below.
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