Research evaluating 360-degree feedback systems tends to demonstrate superior outcomes to more traditional performance assessments. 360-degree systems rely upon multiple points of evaluation including supervisors, peers, self-rating, subordinates, computer-based ratings, and in some instances outside sources such as customers or clients. Discuss the advantages of a multi-rater system to improve evaluation of leaders and subordinates. Examine the challenges of the 360-degree feedback system especially considering how to increase rater agreement, frame-of-reference, and how to ensure raters know what behaviors and characteristics comprise effective performance. Lastly, analyze the future of 360-degree feedback and the inclusion of computer-based assessment within a 360-degree feedback system.
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Directions:
Write an essay (2,000 words) in which you will analyze the 360-degree feedback system. In your essay address the following:
1. Examine the advantages of the 360-degree feedback system.
2. Evaluate the impact of 360-degree feedback on leadership style from a theoretical perspective of leadership.
3. Discuss an empirical examination that challenges the 360-degree feedback system.
4. Evaluate current and proposed sources of information within 360-degree feedback.
STUDY MATERIALS
Jabrayilov, R., Emons, W. H. M., & Sijtsma, K. (2016). Comparison of classical test theory and item response theory in individual change assessment. Applied Psychological Measurement, 40(8), 559-572. doi:10.1177/0146621616664046
URL:
http://journals.sagepub.com.lopes.idm.oclc.org/doi/full/10.1177/0146621616664046
De Champlain, A. F. (2010). A primer on classical test theory and item response theory for assessments in medical education. Medical Education, 44(1), 109-117. doi:10.1111/j.1365-2923.2009.03425.x
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