Bus520 Midterm Exam

Bus520 Midterm Exam

1.Which of the following is an enduring change of behavior that results from experience?

  1. a) Learning
  2. b) Managerial sense-making
  3. c) Organizational tracking
  4. d) Lifelong careers
  5. e) Managerial scholarship
  6. According to Archie B. Carroll the majority of managers are:
  7. a) immoral.
  8. b) amoral.
  9. c) moral.
  10. d) mindful.
  11. e) none of the above.
  12. According to Robert Katz the essential skills of management can be grouped into which of the following three categories
  13. a) Communicative, procedural, and strategic.
  14. b) Communicative, technical, and human.
  15. c) Human, supervisory, and conceptual.
  16. d) Technical, human, and conceptual.
  17. e) Procedural, supervisory, and strategic.
  18. The shared beliefs and values that influence the behavior of organizational members refers to organizational:
  19. a) mission.
  20. b) purpose.
  21. c) strategy.
  22. d) culture.
  23. e) stakeholders.
  24. Which traits are associated with the “Big Five” personality dimension of extraversion?
  25. a) Outgoing, sociable, and assertive
  26. b) Good-natured, trusting, and cooperative
  27. c) Responsible, dependable, and persistent
  28. d) Unworried, secure, and relaxed
  29. e) Imaginative, curious, and broad-minded
  30. __________ occurs when individuals express positive feelings upon encountering others who exhibit values similar to their own.

a)Personal consistency

  1. b) Theoretical consistency
  2. c) Personal congruence
  3. d) Value performance
  4. e) Value congruence
  5. __________ in organizations emphasizes appreciation of differences in creating a setting where everyone feels valued and accepted.
  6. a) Employee appreciation
  7. b) Valuing diversity
  8. c) Diversity divergence
  9. d) Employee valuation
  10. e) Employee tolerance
  11. Estimates indicate that __________ Americans have one or more physical or mental disabilities.
  12. a) 10 million
  13. b) 20 million
  14. c) 30 million
  15. d) 40 million
  16. e) 50 million
  17. The degree of loyalty an individual feels toward the organization is known as __________.
  18. a) job satisfaction
  19. b) organizational commitment
  20. c) job involvement
  21. d) employee engagement
  22. e) organizational citizenship
  23. Which work attitude reflects feelings that the job serves one’s financial, developmental, and professional interests?
  24. a) Rational commitment
  25. b) Emotional commitment
  26. c) Job involvement
  27. d) Spillover effect
  28. e) Employee engagement
  29. Which of the following statements about attitudes is false?
  30. a) Attitudes are influenced by values.
  31. b) Attitudes are acquired from the same sources as values.
  32. c) Attitudes focus on specific people or objects.
  33. d) Attitudes are more stable than values.
  34. e) Attitudes are hypothetical constructs.
  35. Social emotions refer to __________.
  36. a) an individual’s feelings based on information internal to himself or herself
  37. b) an individual’s feelings based on information external to himself or herself
  38. c) group feelings based on information internal to themselves
  39. d) group feelings based on information external to themselves
  40. e) an individual’s feelings based on information internal and external to himself or herself

13.Which of the following sets of items relate to the perceiver as a factor influencing of the perceptual process?

  1. a) Physical, social, and organizational contexts
  2. b) Past experiences, needs or motives, personality, values, and attitudes
  3. c) Contrast, intensity, figure-ground separation, size, motion, and repetition/novelty
  4. d) Attitudes, physical characteristics, contrast, and size
  5. e) Values, organizational norms, motion, and repetition/novelty
  6. Projection is especially likely to occur in the __________ stage of perception.
  7. a) attention
  8. b) organization
  9. c) interpretation
  10. d) selection
  11. e) retrieval
  12. The factors that influence the perceptual process include characteristics regarding the __________.
  13. a) inputs, throughputs, and outputs
  14. b) information, facts, and data
  15. c) perceiver, setting, and perceived
  16. d) perceiver, intention, and consequence
  17. e) intention, meaning, and result
  18. __________ is the withdrawal of negative consequences, which tends to increase the likelihood of repeating the desirable behavior in similar settings.
  19. a) Positive reinforcement
  20. b) Extinction
  21. c) Negative reinforcement
  22. d) Punishment
  23. e) Parallel reinforcement
  24. The creation of a new behavior by the positive reinforcement of successive approximations to the desired behavior is called __________.
  25. a) imitation
  26. b) portrayal
  27. c) modeling
  28. d) shaping
  29. e) representation
  30. Which of the following needs did Maslow describe as lower-order needs?
  31. a) Esteem, social, and safety
  32. b) Self-actualization and esteem
  33. c) Safety, self-actualization, and social
  34. d) Social and esteem
  35. e) Self-actualization and physiological
  36. Which of the following is the correct order of Maslow’s needs from the lowest (lower-order need) to the

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