ENGL 230 Week 1 Quiz

ENGL 230 Week 1 Quiz

1. (TCO 1) What is the exchange of oral, written, and nonverbal messages among people working to accomplish common tasks and goals?

2. (TCO 1) Maintaining candor, avoiding deception, keeping messages accurate, and maintaining consistent behavior are some guidelines for sustaining:

3. (TCO 1) Evaluate the following goal in terms of the goal setting guidelines discussed in the chapter: I want to complete the weekly schedule at least three days before it is due.

4.(TCO 1) Trading favors, appearing successful at tasks, associating with the right people, and making concessions to obtain others compliance are some political strategies you should use only after asking yourself:

5. (TCO 1) When you show that you are interested in what another person has to say by being receiver-oriented, receptive, and responsive to his or her message, you are demonstrating:

6. (TCO 1) What are some of the advantages of communication openness?

7. (TCO 1) Internal communication includes understanding all of the following elements:

8. (TCO 1) Why is an understanding of communication anxiety so important to the strategic communication process?

9. (TCO 1) What is the first step in the goal-setting process?

10. (TCO 1) Next week, Clark will give his most important budget proposal presentation. He knows that now, more than ever, he must carefully practice the presentation several times if he hopes to have the proposal accepted. Which component of the model of strategic communication is most applicable to this scenario?

11. (TCO 2) Communication between the British Prime Minister and the German Chancellor would be considered:

12. (TCO 2) Tom leaves work early to Christmas shop for his niece and nephew. He does not have children himself, but he thinks he is safe buying his niece a doll and his nephew a fire truck. The above is an example of which negative stereotype below?

13. (TCO 2) In the broadest sense, sexual harassment in the workplace includes:

14. (TCO 2) Self perspectives, organizational contexts, and discourse from conflict are all important components of:

15. (TCO 2) Total knowledge and complete understanding of another culture is:

16. (TCO 2) Virginia recognized that one of her shortcomings identified in last quarters performance appraisal was that she seldom seemed to listen well to others. At this quarters appraisal, she is planning to describe to her manager the ways she has tried to improve her listening habits. Virginia is considering which strategic communication component?

17. (TCO 2) Prejudice is a negative preconception about:

18. (TCO 2) What is the study of cultural communication between representatives of different nations?

19. (TCO 2) Unaddressed sites of conflict:

20. (TCO 2) Culture is: